Terms and Conditions
The website and goods are provided by Nom Trading. These are the terms and conditions which apply to your purchase of products from the Nom Trading website at nomnomskincare.com
Our privacy policy and delivery & returns procedures also form part of our Terms and Conditions.
Prices
Prices shown on the site are exclusive of delivery charges. We reserve the right to amend prices without notice.
Product Information
We do our best to ensure that all information including description of goods, photographs, ingredients listings and listed prices are accurate and the site is kept up to date. We will try to correct any information errors as soon as possible and are not liable for any mistakes.
Placing an order
Placing an order is very straight-forward. Add any items you wish to purchase to your shopping basket and when you have finished shopping click on checkout. You will need to provide a few details to allow us to complete your order. After placing an order through our site you will receive an email acknowledging that we have received your order and a further email to confirm when your order has been dispatched.
Payment
Payment can be made using most major credit or debit cards or by using PayPal. Fulfilment of your order is subject to validation checks and authorisation by the card issuer. Orders will only be dispatched when full payment has been received. We are not liable for any delay or non delivery due to refused payment/unauthorisation.
Security
Our transactions are processed using Paypal, a secure online payment system which provides the highest level of internet security to ensure your credit/debit card information is not compromised.
You are responsible for maintaining the confidentiality of your account and password and for taking all reasonable measures to prevent unauthorised access to your account. If you have reason to believe that your password has become known to somebody else, or is likely to be used in any way that is unauthorised by you, you should contact us immediately.
Delivery and Returns
We make every effort to deliver goods within the estimated timescales, however delays are occasionally inevitable due to unforeseen factors. We cannot be held responsible for disruption to shipping caused by industrial disputes or action outside our direct control.Please see shipping & returns for more information.
Cancellations
If you would like to cancel your order before it has been dispatched please email info@nomnomskincare.com. We will arrange a full refund. If your order has already been shipped our returns policy will apply. Please see shipping & returns for more information.
Out of Stock Items
Orders are shipped subject to availability. Where a product is not in stock at the time of purchase you will be contacted and offered the option of a full refund or postponed (up to 28 days) delivery of the product.
Third Party Links
We may provide links to other websites to direct you to further useful information. As we have no control over the content or practices of these linked websites we accept no responsibility for them. If you visit a linked site the terms and conditions and privacy policy of their site will apply.
Disclaimer
All suggestions provided on our website, blog and newsletter are based on traditional use and current research and are not intended to replace medical advice. Information given is not intended to diagnose, treat or cure any condition or individual. It is your responsibility to ensure that any products, services or information available through this website meet your specific requirements.
Intellectual Property
All website content, text, graphics, photographs, names, logos and layouts are our copyright, unless expressly acknowledged as otherwise.
Complaints
We understand that very occasionally things can go wrong. If you wish to make a complaint or discuss any matter in respect of the goods please contact us. We will endeavour to respond and work with you to solve the problem within 48 hours.
These terms and conditions are subject to change.
Privacy Policy
At Nom Trading we take great care to protect the privacy of our online users and customers. We comply with the principles of the Data Protection Act 1998 when dealing with all data received from visitors to the site.
You can access and browse our website without disclosing any personal information.
The only personal data we collect is information that you have chosen to give us when you register and when you place an order. We use this information only to process and fulfill your orders.
We use encryption technology to ensure that any information you transmit during the ordering process is secure. Your credit card details are entered on a secured page and are transferred using SSL technology. We do not store credit/debit card information.
We will not divulge your information to any other party, for any reason, unless requested to do so by a law enforcement or government agency for reasons of fraud etc.
We will occasionally email news and information updates to those customers who have specifically subscribed to our email service. If you no longer wish to receive these you are given the option to unsubscribe.
The site may use cookie and tracking technology to gather statistical information about the number of visitors and their use of the site. This information may be shared with third party analytic partners but doesn’t contain any personally identifiable information about visitors to the site.
Should you have any further questions on this policy or our use of your personal data, please contact us by email info@nomnomskincare.com
Contact Us
Nom Trading
48 Fox Hill
London
SE19 2XE
Email us – info@nomnomskincare.com
Call us – +44(0)2086534781